What does your web design process look like?

My web design process begins with a free consultation to understand your goals and vision. I then create style tiles based on your inspiration materials, followed by building the core website. You'll receive three rounds of revisions to refine the site until you're completely satisfied with the result.

What are style tiles?

Style tiles are visual elements that help establish the design direction without building a complete website. They include color palettes, typography choices, button styles, and other visual components that will define your site's look and feel.

How long does the design process take?

Typical website projects take 2-4 weeks from our initial consultation to launch, depending on project complexity and how quickly feedback is provided. The timeline for your specific project will be outlined in our agreement.

Do I need to provide content for my website?

Yes. To build your website efficiently, you'll need to provide all text content, images, logos, and other materials. I can recommend resources for content creation if needed, but these services aren't included in the base design package.

How much does a website cost?

Website pricing depends on the complexity of your project. After our initial consultation, I'll provide a custom quote based on the estimated hours required for your specific needs. Basic website builds typically range from [X] to [Y] hours of development time.

What is your payment structure?

My standard payment structure is 50% deposit to begin work, with the remaining 50% due upon project completion before the site goes live. For larger projects, we can establish milestone payments.

Are there any additional costs I should be aware of?

My fees don't include Squarespace subscription costs, domain registration fees, premium plugins, or stock photos. These expenses are the client's responsibility and will be clearly communicated during our consultation.

Do you offer discounts?

I occasionally offer promotional rates for first-time clients, nonprofit organizations, or during certain times of the year. Please inquire about current promotions during our consultation.

How many revisions are included?

Three rounds of revisions are included in the base project fee. A "round" consists of a single collection of feedback implemented in one batch. Additional revision rounds are available at my hourly rate.

What if I need changes after the project is complete?

After project completion, additional changes are billed at my standard hourly rate of $120/hour. Alternatively, you can subscribe to one of my maintenance plans for ongoing support.

Can I make changes to my website myself?

Yes! I build user-friendly websites and provide basic training on how to update your content. If you prefer to have professional help with updates, my maintenance plans are available.

Do you offer ongoing website maintenance?

Yes, I offer several maintenance plan options to keep your website running smoothly after launch. These plans include regular updates, content changes, technical support, and more.

What's included in your maintenance plans?

My maintenance plans include regular Squarespace updates, content changes, technical support, regular backups, and performance monitoring. Each tier offers different hours of service and response times to fit your needs.

What's NOT included in maintenance plans?

Maintenance plans don't cover Squarespace subscription fees, domain registration costs, third-party app purchases, major redesigns, or custom content creation (unless specified in premium tiers).

Can I upgrade or downgrade my plan?

Yes, you can change your maintenance plan with 30 days' notice. An initial commitment period of 3-6 months applies to all plans before switching or canceling.

What platform do you use to build websites?

I specialize in creating websites using Squarespace, which offers a user-friendly interface, reliable hosting, and beautiful templates that can be customized to match your brand.

Will my website work on mobile devices?

Absolutely! All websites I build are fully responsive and optimized for viewing on desktops, tablets, and mobile phones.

Do you handle domain registration?

While I can provide guidance on domain selection and setup, the actual purchase and ownership of your domain should remain with you. This ensures you maintain control of this valuable business asset.

Is SEO included in your services?

Basic on-page SEO setup is included in all website builds. This includes optimized page titles, meta descriptions, and proper heading structure. More comprehensive SEO strategies are available as an additional service.